Where do you replace the AA batteries when the remote no longer works? The red button flashes on, but the fire does not go on. It says on the remote casing that AA batteries need to be replaced yearly behind the plate. What plate?
Posted by Elite Deals - Chris M. on 24 October 2013 02:44 PM

Our Answer:

The AA batteries will be located inside the remote receiver box, which is installed behind a wall plate or inside the bottom of the appliance. The receiver box will have a manual slider that switches the receiver between off, remote, and on functions. Once you have located the receiver, you will need to remove its front cover plate to expose the batteries.

From Section Page: Majestic Fireplaces

ID: majestic-fireplaces

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