We recently purchased a new home. It has one of your gas fireplace inserts, but we are having trouble lighting or turning it on. Can you tell me where the lighting instructions would be online?
Posted by Elite Deals - Chris M. on 24 October 2013 02:45 PM

Our Answer:

We are an independent online retailer and sell several brands of gas fireplace inserts. As such, I will require the manufacturer's name and model number of the fireplace in order to provide the proper lighting instructions. Most units will have a build plate near the gas valve which will have the model information.

From Section Page: Gas Fireplace Inserts

ID: gas-fireplace-inserts

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