When I run my gas GI3600 fireplace, I smell an odor that is very irrational to my throat and my lungs burn. Is this the result of the ceramic logs?
Posted by Elite Deals - Chris M. on 24 October 2013 02:46 PM

Our Answer:

While uncommon, this natural vent fireplace insert can create an unpleasant smell under certain circumstances. One of the following issues may be occurring: 1. The unit is new and the paint used in production of the unit is still curing. This is the most common cause of this smell and will dissipate with use. 2. The ceramic logs are placed improperly. Please verify the logs are placed in the unit as specified in the owner's manual. 3. The unit is experiencing a downdraft (spillage) when used. This can be caused by strong winds forcing their way down the chimney. A high wind cap can alleviate this issue. It would be best to check these issues in the order that they are listed. I will be happy to answer any questions you may have about further issues.

From Section Page: Ventless Gas Logs

ID: ventless-gas-logs

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