When turning control knob from "pilot" to "on" there is a high gas surge which blows out the pilot light and shuts it down.
Posted by Elite Deals - Chris M. on 24 October 2013 02:46 PM

Our Answer:

Per your description, it sounds as if the gas pressure being supplied to the unit is out of range. Does the unit have a regulated gas valve? If not, has a gas regulator been installed prior to the valve to step down gas pressure?

From Section Page: Hearth Products Control Parts & Accessories

ID: hearth-products-control-parts---accessories

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