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I would like to replace my log set. I seem to have carbon build up.How do I prevent this problem ?
Posted by Elite Deals - Chris M. on 24 October 2013 02:47 PM

Our Answer:

Issues with incomplete combustion are usually the result of irregular log placement on the burner assembly, resulting in flame impingement (contact) with the logs. If the logs are installed according to the manufacturer's instructions, this can be avoided. The only replacement logs we sell are the R.H. Peterson Real Fyre brand, only for use on the Real Fyre burners.

From Section Page: Vented Gas Logs

ID: vented-gas-logs

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