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A few years ago we had a Heatilator direct vent gas fireplace put in. Since then, we have discovered that every time we have a rainstorm (which, granted, isn't that often in Phoenix), lots of water leaks through the vent and accumulates underneath the fi
Posted by Elite Deals - Chris M. on 24 October 2013 03:26 PM

Our Answer:

Unfortunately, horizontal installation can run into this issue and it can be difficult to correct. The main issue is trying to determine when the leak occurs. If it occurs every time it rains, you will most likely need some sort of rain guard to be installed above the termination, in order to redirect water on either side of the termination. If the leak only occurs when the wind is blowing a certain direction, like toward the house, an exterior wind guard may need to be installed around the termination. I would like to suggest installing both to cover either issue, however the use of both can cause to much of a venting restriction. You can see an example of our wind guard here: Dura-Vent DirectVent Pro Horizontal Wind Guard for Vent Rain Caps - 46DVA-WG We do not currently stock a rain guard for a horizontal termination, so that would need to be fabricated locally.

In Response to Question:

A few years ago we had a Heatilator direct vent gas fireplace put in. Since then, we have discovered that every time we have a rainstorm (which, granted, isn't that often in Phoenix), lots of water leaks through the vent and accumulates underneath the fireplace (where the ignition controls are). We haven't had much luck in getting anyone to try to fix it. I'm attaching a picture of the outside connect in the hope that you can make a recommendation to me. Note that I am fix-it challenged. Thank you very much for any suggestions you might have.

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