On this unit can the flames touch the logs? I know on some they say the flames can not.
Posted by Elite Deals - Chris M. on 24 October 2013 03:29 PM

Our Answer:

The flames on this unit will not touch the logs. This is to ensure complete combustion and prevent problems with carbon monoxide and soot. While some vent-free appliances may have minimal contract with flames and logs, the vast majority are going to avoid that altogether to prevent any potential issues with incomplete combustion.

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