Knowledgebase
If the product was assembled per directions, why wouldn't it light with a full propane tank attached?
Posted by Elite Deals - Chris M. on 24 October 2013 03:51 PM

Our Answer:

This concern could be caused by a few different things. These range from clogged burner ports to blocked venturis in the burner tubes. There is also an excessive flow safety device that could have potentially been tripped. Please download the installation manual for this product here. You can find trouble shooting tips on page 9.

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