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(23)Elite Deals (7392)EFS Page (964)EFS Category (16)eFireplaceStore (3684)ED Page (388)ED Category (19)eCanopy (2094)EC Page (293)EC Category Downloads

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(23)Elite Deals

What does Curbside Delivery mean as a shipping method? What about Curbside with Lift Gate service?

Do you ship overseas?

Do you ship to APO or FPO addresses?

Do you ship your products to Canada? Is Free Shipping available to Canada? Do you charge taxes or duties?

Do you have a list of local dealer in my area?

How do I remove mildew from my canopy or tent top?

(7392)EFS Page

Can this Stove Board be cut to fit?

Would you please provide the dimensions - width, height and depth?

Is this elbow adjust to different directions? In other words can you turn at the seam to change direction?

Is this stove catalytic? If not what is the difference?

From the photo, it looks as if there are darker and lighter tones in the color. Is this true? Or is this screen one uniform brass color?

Can I get a set of specs for chimney height with regards to nearby taller portions of our house. I need to know what the chimney height needs to be for proper draw. In the planning stages so this info would help determine where we position the fireplace.

(964)EFS Category

I have a True Heat model # HS36 and the brick inserts are falling apart. Do you have something that I can use to replace the inserts or do I need to get a whole new firebox?

I have fireplace model # MBUC36. It was installed in 1993. I need new glass doors for it. It says I can install ugh-36a, sgd36, or had-36 glass doors, but I cannot find those in your site. Which glass doors can I put on here?

I have a Marco 792776d fireplace. The fireplace really gives off no heat while burning. I was wondering, is there an insert that would work with this fireplace?

I have an old fireplace in which I have installed Cedar Ridge vent-free gas logs. The fireplace is a model CRHEB24RT, product # 0112970. I want to purchase a blower for it but I am not sure if I can. If I can, which one do you recommend?

Looking for twin blower fan for RSF fireplace FO-fdhb5-n or something can replace it 4x4x25",200cfm. Have something?

I am trying to determine the correct sized gas fireplace insert. Please see attached image for dimensions.

(16)eFireplaceStore

What does Curbside Delivery mean as a shipping method? What about Curbside with Lift Gate service?

Do you ship overseas?

Do you ship to APO or FPO addresses?

Do you ship your products to Canada? Is Free Shipping available to Canada? Do you charge taxes or duties?

Do you have a list of local dealer in my area?

Items in my order arrived damaged or defective. What do I do next?

(3684)ED Page

Can a blower be attached to this fireplace?

I am in need of a metal fab 3 MC type B storm collar. Do you carry this item?

On what side of the unit does the cord come out of?

How is the foundation tied into the ground?

Do you have chimney extension's to add to this outdoor fireplace? Can you replacement parts for body of fireplace if one is broken beyond repair?

Can it be built to only a 3 foot depth? It is the exact shed that I want to replace, but I can't find one that is only 3 feet in depth.

(388)ED Category

Where can I get replacement parts for my Mosquito Magnet?

Do you guys make tents for photo booths?

What does direct vent mean?

I have a Comfort Flame 32 Inch Gas Log Fireplace Model CHDV32NR. Is there a specific liner for this model? Are some of the ones without designated part numbers trimmed to fit?

I am interested in a vent free wood burning stove. Do you sell them?

Could you please tell me if you have the Arrow Newport 8 x 6 shed?

(19)eCanopy

What does Curbside Delivery mean as a shipping method? What about Curbside with Lift Gate service?

Do you ship overseas?

Do you ship to APO or FPO addresses?

Do you ship your products to Canada? Is Free Shipping available to Canada? Do you charge taxes or duties?

Do you have a list of local dealer in my area?

How do I remove mildew from my canopy or tent top?

(2094)EC Page

We need about a 10 X 14 because our stairs stick out about 2 feet into where the carport will stand. What price will be encounter for this size carport?

How does it fashen to the ground to make sure it will not tip over in the wind?

I live on the east cost and i need to know the snow load rating of the car port.

What is this product's snow load rating? How many inches of wet snow will it stand before collapsing?

What is the limited warranty? What is the wind it can withstand?

Roof drainage, can the roof be slopped to allow for drainage. Does it have any drain holes on either side of roof structure?

(293)EC Category

How do they hold up in snow?

How does the motorized awning get its power: battery or household electricity?

I need pricing and availability for the Arrow 10 x 10 gazebo canopy.

Are stabilizing poles for upper heights available? I need to hang walls from them.

How do you set this up? I lost my directions.

I have the frame for the 12 x 26, but lost the top and all sides in Hurricane Sandy. Can I get replacement covers?

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