Knowledgebase
(23)Elite Deals (7392)EFS Page (964)EFS Category (16)eFireplaceStore (3684)ED Page (388)ED Category (19)eCanopy (2094)EC Page (293)EC Category Downloads
SEARCH
RSS Feed
Knowledgebase
(23)Elite Deals
What does Curbside Delivery mean as a shipping method? What about Curbside with Lift Gate service?
Do you ship overseas?
Do you ship to APO or FPO addresses?
Do you ship your products to Canada? Is Free Shipping available to Canada? Do you charge taxes or duties?
Do you have a list of local dealer in my area?
Items in my order arrived damaged or defective. What do I do next?
(7392)EFS Page
Can this Stove Board be cut to fit?
Would you please provide the dimensions - width, height and depth?
Is this elbow adjust to different directions? In other words can you turn at the seam to change direction?
Would this Fan Kit fit my Vermont Castings, Stardance, model SDV30R, S/N 2882?
Is this stove catalytic? If not what is the difference?
From the photo, it looks as if there are darker and lighter tones in the color. Is this true? Or is this screen one uniform brass color?
(964)EFS Category
I am trying to determine the correct sized gas fireplace insert. Please see attached image for dimensions.
I have a True Heat model # HS36 and the brick inserts are falling apart. Do you have something that I can use to replace the inserts or do I need to get a whole new firebox?
I have fireplace model # MBUC36. It was installed in 1993. I need new glass doors for it. It says I can install ugh-36a, sgd36, or had-36 glass doors, but I cannot find those in your site. Which glass doors can I put on here?
I have a Marco 792776d fireplace. The fireplace really gives off no heat while burning. I was wondering, is there an insert that would work with this fireplace?
I have an old fireplace in which I have installed Cedar Ridge vent-free gas logs. The fireplace is a model CRHEB24RT, product # 0112970. I want to purchase a blower for it but I am not sure if I can. If I can, which one do you recommend?
I need to order a new fireplace key but don't know what size to order. Can you help?
(16)eFireplaceStore
What does Curbside Delivery mean as a shipping method? What about Curbside with Lift Gate service?
Do you ship overseas?
Do you ship to APO or FPO addresses?
Do you ship your products to Canada? Is Free Shipping available to Canada? Do you charge taxes or duties?
Do you have a list of local dealer in my area?
Items in my order arrived damaged or defective. What do I do next?
(3684)ED Page
Can a blower be attached to this fireplace?
I am in need of a metal fab 3 MC type B storm collar. Do you carry this item?
How is the foundation tied into the ground?
On what side of the unit does the cord come out of?
Do you have chimney extension's to add to this outdoor fireplace? Can you replacement parts for body of fireplace if one is broken beyond repair?
Can it be built to only a 3 foot depth? It is the exact shed that I want to replace, but I can't find one that is only 3 feet in depth.
(388)ED Category
What does direct vent mean?
I am interested in a vent free wood burning stove. Do you sell them?
Do you guys make tents for photo booths?
Could you please tell me if you have the Arrow Newport 8 x 6 shed?
I need doors for my Arrow shed, model SR68102A 10X12. Where or how can I get it?
Where can I get replacement parts for my Mosquito Magnet?
(19)eCanopy
What does Curbside Delivery mean as a shipping method? What about Curbside with Lift Gate service?
Do you ship overseas?
Do you ship to APO or FPO addresses?
Do you ship your products to Canada? Is Free Shipping available to Canada? Do you charge taxes or duties?
Do you have a list of local dealer in my area?
Items in my order arrived damaged or defective. What do I do next?
(2094)EC Page
We need about a 10 X 14 because our stairs stick out about 2 feet into where the carport will stand. What price will be encounter for this size carport?
How does it fashen to the ground to make sure it will not tip over in the wind?
I live on the east cost and i need to know the snow load rating of the car port.
What is this product's snow load rating? How many inches of wet snow will it stand before collapsing?
Roof drainage, can the roof be slopped to allow for drainage. Does it have any drain holes on either side of roof structure?
What is the limited warranty? What is the wind it can withstand?
(293)EC Category
How do they hold up in snow?
How does the motorized awning get its power: battery or household electricity?
I need pricing and availability for the Arrow 10 x 10 gazebo canopy.
How do you set this up? I lost my directions.
Are stabilizing poles for upper heights available? I need to hang walls from them.
I have the frame for the 12 x 26, but lost the top and all sides in Hurricane Sandy. Can I get replacement covers?
Downloads

Most popular articles 
 
  1. I am trying to determine the correct sized gas fireplace insert....
  2. What does Curbside Delivery mean as a shipping method? What about...
  3. Do you ship overseas?
  4. I have a True Heat model # HS36 and the brick inserts are fallin...
  5. I have fireplace model # MBUC36. It was installed in 1993. I nee...
  6. Do you ship to APO or FPO addresses?
  7. Do you ship your products to Canada? Is Free Shipping available t...
  8. I have a Marco 792776d fireplace. The fireplace really gives of...
Newest articles 
 
  1. Does this include both springs? My grill is missing one of the s...
  2. Do you have chimney extension's to add to this outdoor fireplace...
  3. On what side of the unit does the cord come out of?
  4. Can a blower be attached to this fireplace?
  5. I am in need of a metal fab 3 MC type B storm collar. Do you ca...
  6. I'm looking for a canopy such as this for our boat. On the trai...
  7. How is the foundation tied into the ground?
  8. Can it be built to only a 3 foot depth? It is the exact shed tha...